Refund policy

Returns

Contact us within 14 days of receiving your order to request a return. Use our contact form and include your order number.

Returned items must be unused and in their original packaging. We will provide the return address and packaging instructions. Please contact us before sending your return.

You are responsible for return shipping costs unless the item is incorrect or faulty. If you receive an incorrect or faulty item, contact us with your order number and details of the issue so we can arrange a resolution.

Refunds

Once your return has been received and checked, eligible refunds will be issued to the original payment method. Bank and payment-provider processing times may vary.

This policy does not limit your applicable statutory consumer rights.